SHIPPING INFORMATION

Order Restrictions

All orders comply with shipping regulations of USPS and UPS. All orders are packed to regulated shipping guidelines as directed by the carriers and are deemed suitable to arrive to destination is good order.

Delivery Timing

Your items may arrive sooner than the estimated delivery date. Wanna Window reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on wannawindow.net. You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you. You will also be asked to provide an email address, to which we will send confirmation that your order was placed.

Return Policy

General Return/Exchange Guidelines

10 Day Return Policy – Unused Products Only

Returns are only accepted within 7 days of the date of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any damage to the packaging due to weather or improper storage will make the product nonreturnable.

To return your product, please contact us at sales@wannawindow.net .or. 609.978.4300 To process your return, we require a receipt or proof of purchase. You will be responsible for shipping costs. If the product is received by us in unused and undamaged condition and in its original packaging, we will refund your purchase. Please note that a 20% restocking fee will apply. Please do not send your purchase back to our manufacturers.

Exchanges (Defective/Damaged Products Only)

14 Day Exchange Policy – Defective Products Only. If you believe you have a defective product, please contact us at sales@wannawindow.net .or. 609.978.4300

Cancelling Orders

If you wish to cancel and order you must do so within 24 hours of order placement.

Help

CUSTOMER SERVICE

Have questions about our products or orders? We are here to help.

Contact us at 1-609-978-4300 or email us at sales@wannawindow.net and one of our team members will be able to assist you.