Graspable Stair Top & Bottom Rail (12ft) - All Colours / Must Be Cut Prior to Shipment
Graspable Stair Top & Bottom Rail (12ft) - All Colours / Must Be Cut Prior to Shipment
- STAIR RAIL WILL HAVE TO BE CUT PRIOR TO SHIPMENT
- Top & bottom rails for 12' (oc) section of stair railing. Stair top & bottom rails are used for stair railing sections when the stair railing top rail is also serving as a handrail and graspable hand rail is a building code requirement.
- Can be used with Regal stair pickets, wide stair pickets, and stair glass panels.
- Actual length is 141".
- Made of extruded aluminum.
SHIPPING INFORMATION
Order Restrictions
All orders comply with shipping regulations of USPS and UPS. All orders are packed to regulated shipping guidelines as directed by the carriers and are deemed suitable to arrive to destination is good order.
Delivery Timing
Your items may arrive sooner than the estimated delivery date. Wanna Window reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on wannawindow.net. You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you. You will also be asked to provide an email address, to which we will send confirmation that your order was placed.
Return Policy
General Return/Exchange Guidelines
10 Day Return Policy – Unused Products Only
Returns are only accepted within 7 days of the date of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any damage to the packaging due to weather or improper storage will make the product nonreturnable.
To return your product, please contact us at sales@wannawindow.net .or. 609.978.4300 To process your return, we require a receipt or proof of purchase. You will be responsible for shipping costs. If the product is received by us in unused and undamaged condition and in its original packaging, we will refund your purchase. Please note that a 20% restocking fee will apply. Please do not send your purchase back to our manufacturers.
Exchanges (Defective/Damaged Products Only)
14 Day Exchange Policy – Defective Products Only. If you believe you have a defective product, please contact us at sales@wannawindow.net .or. 609.978.4300
Cancelling Orders
If you wish to cancel and order you must do so within 24 hours of order placement.
Please contact sales@wannawindow.net .or. 609.978.4300Help
CUSTOMER SERVICE
Have questions about our products or orders? We are here to help.
Contact us at 1-609-978-4300 or email us at sales@wannawindow.net and one of our team members will be able to assist you.
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